I’m a versatile and creative team player with 6 years of experience delivering world-class digital products in a fast-paced environment while ensuring complete customer satisfaction. As an expert collaborator with exceptional attention to detail, I apply my natural abilities in relationship building, design, and analysis to create amazing experiences and tools for my end users.
Skills & Tools
• Wireframes • Prototyping • User Stories • Storyboards • User Personas • Usability Testing • Interaction Design • Branding • User Research • Axure • Sketch • InVision
Experience
Vistage Worldwide, Inc.
Digital Product Manager (2014 - present)
Collaborate and interface with Engineering, QA and business stakeholders to ensure projects are executed in line with customer requirements
Deliver market-ready web and mobile product offerings leveraging unique data sets and other capabilities
Log and track product improvements, bugs, user stories, and tasks
Develop clickable wireframes and user personas in support of new Email Subscription Center
Craft comprehensive product roadmaps guiding future development in coordination with senior IT management and business stakeholders
Design usability interview programming and provide analysis
Education
B.A., Urban Studies / UCSD, La Jolla, CA
Professional Development
Professional Program in Graphic Design / UC Berkeley Extension (in progress)
Professional Certificate in User Experience Design / UCSD Extension
Customer Obsessed Design for Product Management / UC Berkeley Executive Education
Fundamentals of Project Management / UCLA Extension